On-demand webinar: Building resilience: Procurement strategies and grant opportunities for enhancing EMS preparedness

Learn to fortify your EMS system

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Faced with the pressing obligation to deliver evidence-based, high-quality prehospital care in an environment of constrained financial reimbursements, EMS systems also bear the weighty responsibility of preparing for an increasingly complex landscape of natural and man-made disasters. In this instructive webinar, we explore Chief Carl Flores' transformative strategies in elevating the New Orleans EMS from the aftermath of Hurricane Katrina to an industry exemplar.

In this webinar, you will:

  • Learn how to devise robust process mechanisms to set and attain strategic objectives for both your EMS service and the community it serves.
  • Gain insights into forming symbiotic alliances that can facilitate the achievement of your organizational goals.
  • Understand how to utilize empirical evidence for engaging stakeholders, from team members to city officials and community leaders, in pursuit of your goals.
  • Discover how to preempt potential setbacks through transparent communication and ongoing evaluation of existing processes.

Don't miss this opportunity to fortify the resilience of your EMS system through innovative approaches to procurement, partnerships, and data-driven planning.


"The information had a nice personal touch in the presentation."

"Lots of new knowledge."

"Very informative!"  


Carl A. Flores has over 30 years of EMS experience and most recently served as the Chief for EMS for the City of New Orleans where he served for more than 27 years. His leadership played a pivotal role in the rebuilding of New Orleans EMS, following Hurricane Katrina, to being recognized as a leader in EMS quality care and practices in the industry. Today, Chief Flores works for University Medical Center New Orleans, formally Charity Hospital, as the Burn Outreach Coordinator. He also serves as the Southern Regional Burn Disaster Coordinator for the American Burn Association (ABA) and has been named the Disaster Committee Chair of the ABA.



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